CSC Agent (Trincity)
About the Role
The Customer Service Representative will be required to work on 24 hour rotating shift system and will be responsible for answering inquiries via telephone and e-mail, educating new customers, assisting customers via trouble shooting and promoting the organization's products and services.
Requirements
At least 0 - 2 years’ experience in a customer service environment
A minimum of five (5) General CXC O’ Level passes inclusive of Mathematics and English
Key Accountabilities
KEY BEHAVIOURS
• Superior customer service skills.
• Excellent problem solving and troubleshooting capabilities.
• Comprehensive knowledge of telecommunications services- cable, broadband and voice.
• Strong conflict resolution, co-ordination and organizational skills.• Excellent interpersonal, written and verbal communication skills.
• Team orientation.
• Must be computer literate.
Contact Us
Get in Touch
Contact us and we'll get back to you within 24 hours.
Employment: +1(868)-750-1285
Quotations: +1(868)-792-1681
1 West Wing, Gaston Court
Chaguanas Trinidad, W.I